Root Cause Analysis (RCA) is a course designed to develop knowledge and skills in identifying the root causes of problems, incidents, and nonconformities within an organization. The objective is to prevent recurrence and enhance operational effectiveness in a sustainable manner.
The course covers systematic problem analysis principles, distinguishing symptoms from true root causes, and the application of internationally recognized tools and techniques. It supports data-driven decision-making based on facts and objective evidence.
This course is designed to enable participants to:
